Design Principles for Multiple Sclerosis Mobile Self-Management Applications: A Patient-Centric Perspective
Document Type
Article
Publication Date
2021
Abstract
This research aims to explore the users’ reactions and perception towards mobile applications for Multiple Sclerosis (MS) self-management mobile applications. The emphasis is on identifying design principles that can inform the development of successful and responsive MS self-management interventions. We employ a grounded theory approach to analyze user reviews of MS mobile applications available in the Apple and Google Play app stores. A total of 33 MS mobile applications and 1,378 user reviews and ratings were extracted from these stores. Using the results from grounded theory approach, as building blocks, we generated a domain ontology for design principles in the case of MS mobile applications. This research sheds light into design principles from a patient perspective and provides design recommendations for the usability of the MS mobile applications. The findings could extend to other conditions that share characteristics with MS.
Recommended Citation
Ambati, Loknath Sai; El-Gayar, Omar; and Nawar, Nevine, "Design Principles for Multiple Sclerosis Mobile Self-Management Applications: A Patient-Centric Perspective" (2021). AMCIS 2021 Proceedings. 11.