In the current era of accountability, school counselors are expected to use data to drive program decisionmaking, implement evidence-based interventions to create systemic change, and utilize emerging technology. Research shows it is difficult for school counselors to meet any of these expectations. A decision-support system is a technology that takes minimal effort to learn and can assist in decision-making processes. In an attempt to solve the problems facing school counselors, this design science research focuses on building such a system using the design principles of Information Quality, Interface Quality, and Customization and measuring their influence on user satisfaction.
Crandall, Kodey; Noteboom, Cherie Bakker; and Bishop, Dave, "Designing Decision-Support Systems for Secondary School Counselors" (2020). AMCIS 2020 Proceedings. 14. https://aisel.aisnet.org/amcis2020/is_education/is_education/14