Date of Award

Fall 8-1-2004

Document Type


Degree Name

Master of Science in Information Systems (MSIS)

First Advisor

Zehai Zhou

Second Advisor

Mike Traina


This report details the process of designing and developing a tutor system for the ITT Technical Institute located in Norwood, Ohio. A system request was initiated by the administrative Dean, Mike Traina (See Appendix A). The proposed system is to create a tutoring website. Within this system, tutees will be able to obtain additional information about tutoring; search for available times, courses and tutors; and rate tutoring sessions. Tutors will be able to log tutoring sessions and access training materials. The system will provide many intangible goals. Faculty will be able to devote more of their time to their classes and less outside-of-class time assisting students. Students will have a more reliable and efficient method of arranging for tutoring. Tutoring schedules will be better utilized and tutors will receive better training. The system extends and improves services to the student population. The long-term goal of the system is increased retention and increased student/faculty satisfaction. The system will maintain the current schedule showing open times, tutors, courses, and already scheduled appointments. Also within the system will be the session logs showing time and date of each session, length of session, and a transcript summary of the session. This data will be used for tracking and reporting purposes. Finally, the system will contain training documents, tutoring information and other useful tools for both student and tutor. The underlying technology used to support the system will be Apache Web server and MySQL running under the Windows 2000 operating system. The following languages will be used to develop the interactive components: PHP, HTML, CSS, and SQL. MySQL will be the database of choice for the back-end.