Date of Award
Master of Science in Information Systems (MSIS)
Pass/Fail and Success/Failure are both terms we use to assess the impact of a specific task or project. Measuring items in a subjective, repeatable manner is key to assessing current status. The question to be asked is "How do you know that a project has been a success without using a metric?". Success can not be measured unless it can be realized. Metrics can not be realized unless they are defined. This paper will review an existing extranet site that lacks defined measurements and will discuss the issues in the current environment. These issues will be analyzed and converted into solutions. These solutions will have an execution plan defined for success and will have a review of the results and lessons learned.
Gorecki, Marianne C., "Customer Extranet Metrics" (2006). Masters Theses & Doctoral Dissertations. 97.