Outlet Title

Proceedings of the 22ndISCRAM Conference

Document Type

Conference Proceeding

Publication Date

2025

Abstract

Deciding humanitarian actions during relief distribution is a crucial and challengingtask.Humanitarian decision-makers (HDM) make manycritical decisions during disaster responses,but they sufferfrom incomplete, irrelevant, and sometimes excessive humanitarian operations-related disaster datain many situations.Hence, for constructive and meaningful support in decision-making, HDMs oftenappreciate computer-basedinformation systems(IS) (i.e. humanitarian decision support systems) that require non-functional requirements (NFRs) for their development. To identify those necessary NFRs, we applied the grounded theory approach to analyze 61 literature-and field-based decision-making parameters reported in the primary author's previous research (Rahman and Majchrzak (2020)). Our analysis resulted in 13 essentialNFRs and four key propositions to guide relief distribution decision-making in the initial stage and system development in the later stage. HDMs can benefit from such findings for practical decision-making, whereas the system development team can get help to plan and execute the system-building process accordingly.

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