Document Type

Article

Publication Date

2020

Abstract

Artificial intelligence (AI) is set to take over the world in the next decade. Our current innovations and inventions are gearing up to clear the path for this to happen. While folks are excited and curious about this shift, it remains unclear how organizations and their employees feel about it. The goal of this research is to understand the factors that influence the adoption of AI techniques and technologies in organizations from an employee's perspective. To achieve this goal, the authors make use of grounded theory and semi-structured interviews. Discovering the positive or negative emergent factors that affect the adoption of AI in an organization can help the executives of the organization make design-specific policies for its implementation. Conducting this research from an employee's perspective is crucial since the employees are the ones that use AI techniques and technologies to meet their job responsibilities.

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