Date of Award

Fall 8-1-2011

Document Type


Degree Name

Master of Science in Information Systems (MSIS)

First Advisor

Stephen Krebsbach

Second Advisor

Ronghua Shan

Third Advisor

Mark Moran


The main objective of this application is to make courier branch offices located at several places as Online. It is helpful to identify where a particular courier is at particular time and make decision quickly if delay occurs i.e nothing but tracking service. It also makes the work very easy in branch offices to transfer information to other offices or administrator. Customer can also find the status of the courier through Online. Administrator can use the service for the recruitment of franchises through Online. Administrator can perform several activities like recruiting franchises, updating the information. Information about Transportation, branch offices, employees, customers, types of couriers, franchises etc., are available for the administrator who can manage all the information. Branch officers can perform several activities like updating information about courier delivery status reports, make courier bookings. Information about the employees working in a branch office, information about nearby franchises is also available for branch officers. Customers can find the status of the courier through Online. Information about shipment details is also available for the customer.