Date of Award
Summer 7-2018
Document Type
Dissertation
Degree Name
Doctor of Science in Information Systems
Department
Business and Information Systems
First Advisor
Insu Park
Second Advisor
David Zeng
Third Advisor
Yen-Ling Chang
Abstract
Although the extant literature has investigated how individuals engage in inappropriate behaviors based on the rational choice theory (RCT) (e.g., computer misconduct), the neutralization theory (e.g., IS security policies violation), and workarounds under normal situations, it has given little consideration to how individuals are involved in misuse of information systems with a good intention under the context of disasters. To fill this research gap, we propose a selfless misuse model, which offers a theoretical explanation for the concept of individuals’ selfless misuse intention under uncertainty caused by disasters. In this study, we show why employees make decisions to misuse the information system to ensure delivery of health services and business continuity. In addition, we explore the way of reducing this misuse behavior by introducing the role of system resilience in assisting employees to make better decisions and act positively.
Recommended Citation
Alsalman, Dheyaaldin, "Is Information Systems Misuse Always Bad? A New Perspective on IS Misuse in Hospitals Under the Context of Disasters" (2018). Masters Theses & Doctoral Dissertations. 340.
https://scholar.dsu.edu/theses/340
Included in
Business Analytics Commons, Databases and Information Systems Commons, Health Information Technology Commons, Information Security Commons