Date of Award

Spring 5-1-2005

Document Type


Degree Name

Master of Science in Information Systems (MSIS)

First Advisor

Ronghua Shan

Second Advisor

Zehai Zhou

Third Advisor

Stephen Krebsbach


Ancillary Care Management (ACM) is the nation's leading specialty pharmacy and ancillary care benefits management company which focuses on improving patient care and reducing costs related to services provided in an ancillary care setting, defined as the home, doctor's office or other non-hospital environment. The company contracts with health plans nationwide, serving over 20 million covered lives. ACM applies paperless automation to the traditional paper-based systems used by payers and providers when managing these benefits. The Drug Review Website for Ancillary Care Management is a program whose mission is to provide as much information as needed to the pharmacy department in their searching for patient drug records to help them manage the patient drug records. This paper describes the whole process of the project development, including analysis, design, implementation, and testing.