Date of Award

Fall 12-1-2009

Document Type

Thesis

Degree Name

Master of Science in Information Systems (MSIS)

First Advisor

Ronghua Shan

Second Advisor

Wayne Pauli

Third Advisor

Steven Graham

Abstract

Advances in technology and the growth and use of internet in different domains has opened new ways of addressing and finding a far more better Solution to problems in different domains. One such domain is addressing to Peripheral Trouble Shooting and Management System of computers and other sharable peripherals connected to a given network. The use of interconnected shared peripherals in a network has become a norm in all huge, small, private, government corporate, non corporate organizations ,especially in huge organizations where the number of employees who use these shared peripherals is quite large allocation of these peripherals and subsequent tracking and reporting & management becomes a cumbersome ,complicated and inefficient .And in organization where timelines play a very vital role immediate handling of all trouble shooting becomes essential, A physical communication of this problems rather becomes too time consuming and is prone to be inefficient. Thereby having a management system which allows centralized control and management becomes rather essential. The need of the hour is to implement an online control and reporting system is for maintaining the peripherals in the network of a huge corporate organization. In such a system the entire peripheral allotment and subsequent reporting should be centralized by implementing a complete control from a central controlling authority say an administrator who is responsible for allocating different shared peripheral including computers to the organization employees, the employees in turn can lodge their complaints online, in turn the administrator can assign the trouble shooting rectifications to the concerned engineers.

Comments

dsu-th-213

Download

Share

COinS