Date of Award

Spring 4-1-2011

Document Type


Degree Name

Master of Science in Information Systems (MSIS)

First Advisor

Ronghua Shan

Second Advisor

Rick Christoph

Third Advisor

Patti Brooks


This project is about to automate and stream line the business processes of Bellevue Health Club Management System (BHC). The system will automate the daily tasks for managers and employees of the Health Club and allows best use of the resources. The system will provide a high level of service expected in the current competitive market. It will make business management system's daily operation faster and cut down on time wasted and make the company more competitive on the market. Various analysis methods and strategies have been applied during the development phase of the project. HCM used to use a manual process for tracking member information, employee information, etc. This process has been automated in the developed system by applying Process Reengineering mechanism. By taking this approach the company completely changes the way the business it performs. It changes the way of managing member information and offering a member self-service web-interface. As with all BPR­based projects, the risk of failure of this project was the major challenging factor. Adopted BPR analysis strategy helped to ensure the best way to meet the needs of the customers and the staffs of the company. Thi$ document describes the report on the developed system including system design, technical documentation, coding and database design.